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FAQ

Answers, all
in one place.

How we work, what's guaranteed, what stays private, and exactly what we can do on every platform.
How we work

Yes. We work through each platform's official channels and within the law — no hacking, no bought engagement, no broken terms. What we bring is knowing the legitimate routes and how to navigate them properly.

It depends on the case, but we often take first action within hours. Recoveries and username claims can move in days; reputation and press work over a few weeks. You'll get a realistic timeline before we begin.

Send a short message about your situation through the contact form. We'll reply with a candid assessment, the approach we'd take, and a clear quote — no obligation.

We cover the full picture of your digital identity: account recovery and unbans, username claims, verification, reputation repair and removals, and tier-one press. Most engagements combine a few of these.

Payments & guarantees

By default, engagements are paid up front, and you're covered by our refund policy. If you'd rather secure the deal, you can hold the payment in escrow with a neutral third party instead — the funds are released only once the agreed result is delivered and verified, so your money is protected the entire time. We're glad to work either way; escrow is simply the clearest proof that we're paid on results.

You're refunded in full. We scope every case honestly before we start and only take on work we're confident we can complete — but if we don't deliver what we agreed, or within the timeframe we set, you get every cent back.

It depends entirely on the case and the outcome you need — a dormant-handle release is very different from a tier-one press campaign. You get a clear, fixed quote up front, before any work begins.

Card, bank transfer, PayPal or crypto — whatever suits you. Many clients pick crypto for the added privacy, and we'll issue an invoice if you need one for your records.

Trust & privacy

No. We work under strict confidentiality — names withheld, everything handled quietly in the background. Your involvement stays between us, always.

Yes. We only ask for what a case genuinely requires, handle it securely, and never share it. That level of care is the standard here — for every client.

Platforms & scope

Instagram, Facebook, TikTok, X, Snapchat, WhatsApp, LinkedIn, YouTube and Google — plus Wikipedia, Google Knowledge Panels and tier-one publications for press and authority.

Often, yes. If it touches how the world finds and perceives you online, tell us the situation — we'll say honestly whether we can help before you commit.

Questions by service

Account Recovery & Unbans

Most of our work is on Instagram, Facebook, TikTok, YouTube, X, Snapchat, WhatsApp and LinkedIn. If your issue is on another platform — Telegram, Discord, Twitch, Reddit and others — reach out anyway and we'll tell you honestly what's possible.

Often, yes. A first automated rejection isn't the end of the road — we work higher-tier review channels that standard support doesn't expose. We'll tell you candidly whether your specific case is realistic before you commit.

We still take these on. Whether the ban was a genuine violation or a mistake, there's often a higher-tier route that can reverse it — we'll tell you candidly how realistic your case is before you commit.

Usually not. Most recoveries and unbans run through official appeal routes without your credentials. For a few case types, granting access lets us work faster and for less — but that's always your call, never a requirement.

Often, yes. Shadow bans, copyright strikes and geo-blocks that quietly throttle your reach are all things we work on. How far we can go depends on the platform and cause, so we assess honestly first.

It varies by platform and case. We frequently take first action within hours; some recoveries resolve inside 24 hours, more complex ones over a few weeks. You'll get a realistic timeline up front.

Yes. We use official appeal and escalation routes and work within each platform's rules — no hacking, no exploits. What we bring is knowing the right channels and how to present a case properly.

Not every case is winnable, and we say so up front — but if we don't restore what we agreed, you're refunded in full. If you'd prefer, you can also hold the payment in escrow until access is verified.

Username Claims

Our core platforms are Instagram, TikTok, YouTube, Facebook, X, LinkedIn and Snapchat. We also work on others — Pinterest, Discord, Telegram, even Minecraft and Roblox — so if your handle is somewhere else, ask and we'll tell you what's possible.

The surest are non-generic handles — your name, company or alias — that have been inactive for six months or more; the longer, the better. Generic or dictionary handles (short names, real words like 'boss' or 'rocket') and names stuck on banned accounts are harder, pricier and platform-dependent — we'll be straight about where yours falls.

Sometimes. It depends on whether the holder is inactive, infringing, or open to a transfer. We assess each case and only proceed on routes that are legitimate and realistic.

No. A trademark on the name can help, but it's not required — we deliver plenty of claims without one.

No. Username claims don't need your login — the handle is placed on your account once it's secured.

The routes we use are. We work within each platform's own policies and legitimate channels — never hacking, coercion or anything that breaks their rules. If a handle can't be obtained cleanly, we'll tell you.

It depends on the handle and the route — reclaiming your own name is very different from landing a short, generic one. You get a clear, fixed quote before anything begins.

You're refunded in full, and you can hold payment in escrow until the handle is on your account.

Verification

Instagram, Facebook, TikTok, YouTube, X, WhatsApp and Snapchat. Want a badge somewhere else — Telegram, Twitch or beyond? Send the details and we'll tell you what's possible.

Our focus is the earned, official badge — the blue tick recognizable people and real companies carry. We can also set up paid verification like Meta Verified or X Premium when that's what you need.

Then we build the standing that gets you there — press, a Wikipedia page, a Knowledge Panel — until the badge follows. It's a longer, larger project, but the same groundwork earns you verification across several platforms.

No one can promise a platform's decision, and anyone who does should worry you. What we can say: once the standing is built, it lands in the large majority of cases — and if it doesn't, you're refunded in full.

Often, yes. A prior rejection usually means the case was thin or framed wrong. We review what happened and re-approach with a stronger one.

For most work, no. Some paid-verification routes need access, and we'll tell you up front.

If you already qualify, usually within two weeks. If we need to build your notability first, expect roughly one to three months, depending on the press involved.

You can hold funds in escrow and release them only once the badge is live and verified. If it doesn't land, you get every cent back.

Reputation Repair

Reviews on Google, Trustpilot, Glassdoor, Indeed, Yelp, Facebook, BBB and Booking; content and accounts on Instagram, Facebook, TikTok, X and Reddit; plus Google search and news sites. Somewhere else? Ask, and we'll tell you what's possible.

Defamatory or fake articles and reviews, impersonators and abusive accounts, damaging posts, and leaked or stolen private content. If it's false, unfair, or invades your privacy, bring it to us.

Sometimes at the source; when we can't, we work to de-index it from Google so it drops out of results. We pre-check every case and tell you which outcome is realistic before you commit.

Yes — fake, fraudulent and policy-violating reviews on Google, Trustpilot, Glassdoor, Indeed and more. What's possible depends on the platform and the review, so we assess each one first.

Yes, and we treat it as a priority. Stolen or non-consensual images and videos, and material posted without your consent, are pursued for removal — and de-indexed where they won't come down.

Yes. We work through platform policies, defamation, privacy and copyright routes and Google's own removal tools — no hacking. We take on false, unfair, abusive and privacy-violating content; we don't bury the truth for bad actors.

No. This work happens on public results and third-party platforms, not inside your accounts.

It depends on the target. Some removals land within seven business days; harder cases and de-indexing can run up to a month. You get a realistic timeline after the pre-check.

Press & Authority

Over 1,000 worldwide — from household-name mastheads to the regional and trade titles that matter in your field, across business, tech, finance, crypto, lifestyle, entertainment, sports and more. We place outside those niches too; some regulated verticals carry different terms.

Our focus is earned editorial — a journalist writes the piece, and it's what social platforms accept for verification. Where you want speed or certainty, sponsored and partner features are an option too, always clearly disclosed.

Some outlets are guaranteed once we approve your story and write it; others run on an editorial pitch, where the outlet decides. You'll know exactly what's guaranteed, what's pitched, what's do-follow and what's sponsored before you commit.

Yes. Magazine spreads — front-page, full-page and two-page — in titles like Billboard, Esquire and Cosmopolitan, plus segments on national and regional TV including Bloomberg, NBC, CBS, Fox, ABC and CNBC. Some packages also include social posts on Instagram, Facebook or X.

Some do — they get indexed in Google, read by AI answer engines, and carry do-follow links that pass authority to your site. We flag which placements do what.

No — Wikipedia requires genuine notability, and we won't risk a page that gets deleted. Where you're not yet notable, our press work builds the coverage that qualifies you first, in the languages that matter.

Yes — for you as an individual or your company. If you don't have the press behind it yet, we create the coverage that earns you one.

It varies by outlet — some digital features run within a week, others up to eight; broadcast up to four weeks; and print from two months for standard titles up to four for the premium ones. You get a realistic schedule up front.

Every campaign is quoted to your goals, region and budget — there's no fixed menu. You get a clear proposal up front and can work through escrow, releasing payment as agreed deliverables land.

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